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FAQs


What is so special about your candles?

At Flair Candles, every candle is hand-poured and handcrafted with 100% organic premium soy wax, quality essential oils and phthalate-free fragrance oils. Be rest assure that your candles are made with utmost attention, care with lots of love. 

How are the candles made?

With 100% organic soy wax, quality essential oils, phthalate free fragrance oils, and eco-friendly jar.

Organic Soy Wax - soy wax is good for your health, it burns cleaner and produces as much as 90 percent less soot than paraffin, reducing the amount of indoor air pollution produced over the course of your meal. Soy is sustainable which is renewable energy. 

Reusable Jars - our jars are 100% recyclable and reuse-able, just wash with soap and warm water.

How many jar sizes do you carry?

Our candles currently come in one size only at the moment - 10 oz. 

However, we plan to add more sizes in the nearest future.

Do you ship internationally?

Yes we do. Shipping is calculated at checkout based on your location. Duties and/or taxes are not included in our prices and you may have to pay custom clearance upon arrival.

Please check our Shipping policy

How long will it take for my order to be processed?

Because we make our candles in small batches and do our best to ship within 2-5 business days while the pickup option is processed under 48hours, ready to be picked at our location.

For shipment outside Ontario, please refer to your tracking email and allow 5-10 business days for delivery within Canada and up to 4 weeks or more to the rest of the world. 

Do you offer pickup?

Yes, we do. Our pickup location is located at Woodbridge, Ontario.

What do I need to know before lighting my candle?

In order to get most of your candle, burn it until the entire surface melts, this can be 3-4 hours on the first burn. Not allowing the entire surface of the candle to melt can result in tunnelling and reduce candle life.

Please refer to our candle care guide for more information.

Question not listed here?

For further information, please contact us at flaircandlesco@gmail.com and we will be happy to assist you.